Exchange and Refund Policy
Refund & Exchange Policy
At ANARQUE, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we offer refunds and exchanges under the following terms:
Eligibility
- Refunds and exchanges can be requested within 15 days of receiving your order.
- Items must be unused, unwashed, undamaged, and in their original condition with all tags and packaging intact.
- Products showing signs of wear, alteration, or damage will not be eligible.
Exchange Policy
- Customers can exchange their purchased item for another size or product.
- Delivery/shipping charges for exchanges will be paid by the customer.
Refund Policy
- Once the returned item is received and inspected, eligible refunds will be processed.
- Delivery/shipping charges are non-refundable and must be covered by the customer.
Important Notes
- Sale items or promotional purchases may not be eligible for refund or exchange.
- ANARQUE reserves the right to decline requests that do not meet our policy conditions.
For any refund or exchange request, please contact us with your order details and our team will assist you.